When preparing to send an SMS you can choose to send to single recipients or recipients listed in groups defined in the system. Long messages are also supported in Reach, which makes it possible to formulate clear and easy to understand messages. The dashboard shows the current status for all shipments being processed and you can easily identify users who have or have not received the messages you send.
If you often send similarly worded messages you can save a great deal of time by creating message templates. These can be selected when creating a new outgoing message. The text can be retrieved directly while creating a new message, without going back and forth between pages. Another positive aspect of using templates is the reduction of common spelling mistakes. When editing templates a history is preserved of who edited the message last, date and time for the change, as well as the content.
Reach gives you the option of queueing messages ahead of time. It is easy to specify date and time, and the messages will be sent at that exact time. You can change the contents of the message, recipients and time to send at any time ahead of the specified time. This makes it easy for your organization to coordinate sending sms with other activities such as marketing campaigns or other activities happening in a set period of time